I have spent my life in customer service oriented jobs….. waitress, bartender, flight attendant, retail, longarm quilter….. I love working with people and always have. I think it is safe to say that I am a customer service snob. I love when I get service above and beyond what is expected… sadly, it doesn’t happen very often. I am thrilled to say that customer service, above and beyond, isn’t dead. Enter Maddie Kertay of Spool.
I needed some fabric for a particular quilt and was perusing their website. I found what I was looking for but was having ...read more